Customer Care

Our Commitment

Doing Our Part

Did you know that 90% of every mattress can be recycled? Every year, Houston dumps nearly 600,000 mattresses in landfills, contributing to over 15 million cubic feet of waste. That’s enough to fill Reliant Stadium—twice. We strive to keep as many mattresses out of landfills as we can. Because recycling mattresses doesn’t just improve the environment, it supports local jobs and helps those who need it most.

When you buy a mattress from us, rest assured that your old mattress is going to a great cause.

Mattresses for Less and Landmark Furniture are proud partners of the Houston Furniture Bank. We team up annually with the Houston Furniture Bank and hold a Houston Furniture Drive to help thousands of families in our area.

Mattresses for Less and Landmark Furniture have donated countless items of furniture to families with destroyed homes and local communities, including Hope Village in Friendswood.

Both Mattresses for Less and Landmark Furniture are drop-off locations for citizens to donate their furniture to those in need.

After the devastation of Hurricane Harvey, both Mattresses for Less and Landmark Furniture stepped in to help the communities that they serve. Hurricane Harvey brought an unprecedented amount of rain, flooding, and devastation to Southeast Texas. We provided support to our employees, our community and the region as a whole so that people could begin to rebuild their lives. Mattresses for Less and Landmark Furniture are proud to say that we donated 10 percent of our mattress recovery sales to help families whose homes were destroyed.

120-Day Comfort Guarantee

To ensure our customers are completely happy with their new mattress, we have a 120-day Total Satisfaction Guarantee. If you’re not sleeping well, let us know and we’ll help you choose a different mattress.

110% Price Guarantee

Mattresses for Less works hard to maintain competitive prices on everything we carry. If you find a lower price at any full-service, Houston retailer, let us know within 100 days of purchase and we will refund you 110% of the difference.*

*Our Low-Price Guarantee does not apply to free-with-purchase offers, sales tax offers, special financing, installation or delivery, rebates and gift cards, special orders, competitor's out-of-stock offers, limited quantity offers, floor sample or damaged product, out-of-box merchandise, going-out-of-business sales, or contractor sales. This policy also does not apply to Internet or membership club competitors.

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Shipping & Delivery

Delivery

Our delivery cost is only $99 and includes your entire purchase- even a whole house full of furniture. Delivery must be within 50 miles of the warehouse location.

We want our delivery service to be as convenient as possible.
 We can usually deliver your item on the same day of purchase. We’ll schedule an appointment within a 4-hour delivery window and call you 40 minutes prior to delivery.

Before Delivery

We appreciate you preparing your room to receive your new purchase. Also, please clear any walkways to help our delivery team.

Mattress Recycling

Our staff will gladly haul away and donate your old mattress to Houston Furniture Bank for free. Unfortunately, we cannot remove waterbeds or any other furniture.

Warranty Info

Manufacturer’s Warranty

All purchases come with a minimum one-year, free warranty.

Protecting Your Purchase

We offer a five-year extended warranty on our bedroom furniture and adjustable bases that you can add at the time of purchase. It covers anything that happens to your furniture, including stains, rips, tears, burns, heat gouges, liquid rings, and more. At the end of the five-year period, if you end up not using your warranty and do not make a claim, bring in your agreement and we’ll give you store credit equal to what you paid for your warranty. Purchase prices on warranties vary. Contact a sales associate for details.

Managing Manufacturer Warranties

Our mattresses come with a limited manufacturer’s warranty to protect your purchase. Manufacturer warranties vary by product.
If you need help contacting a manufacturer about a warranty, we’re here to simplify and guide you through the process—every step of the way. Your satisfaction is our first priority. For more details, please talk to a sales associate or view the manufacturer’s warranty information below.
https://www.serta.com/warranty-registration
https://www.simmons.com/Warranties